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Job Summary
Ditto Hire, a leading tech company operating in the recruitment software sector, is currently looking for a Support Consultant to join our awesome team of coders, designers, and account managers.
We require a self-starter who is obsessed with detail and brilliant customer service. All training and development is included to ensure you provide the best possible service to our client's.
What you need:
- Customer support background
- Experience in support on large platforms
- Excellent communication skills
- Ability to learn quickly
Duties
- Provide friendly and efficient support to customers via telephone/email/support systems
- Accurately record and document activity through the ticket system
- Ensure effective communication with customers, colleagues, and management
- Perform adhoc functions, projects, training
More about you
- Resourceful with a strong sense of urgency
- Friendly and helpful
- Excellent telephone manners
- Ability to take initiative and solve problems
- Good time management skills
- Ability to work under pressure
- You like to share knowledge
- Quick learner and comfortable in a dynamic tech environment
Ditto Hire
Company
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