Job Summary:

Maintain and ensure the overall appearance, safety, and upkeep of outdoor and indoor grounds, landscapes, and facilities. Perform various tasks to keep grounds clean, attractive, and well-maintained.

Job Purpose:

Delivering Service to Our Members:

• Welcome members with a smile and friendly demeanour.
• Respond promptly to member inquiries and concerns.
• Offer assistance with parking and provide clear directions.
• Foster a positive and helpful attitude, exceeding member expectations.
• Direct members to parking bays and assist with parking-related queries.

Outdoor Grounds:

• Pruning, planting, and caring for trees, shrubs, and flowers.
• Raking leaves, cleaning walkways, and removing debris.

General Maintenance:

• Performing minor repairs and maintenance tasks.
• Inspecting grounds and reporting damage or issues.
• Assisting with event setup and teardown.
• Collaborating with other departments (e.g., maintenance, facilities).

Safety and Security:

• Ensuring compliance with safety protocols and regulations.
• Reporting hazards or security concerns.
• Maintaining secure storage of equipment and supplies.
• Ensure vehicles are safeguarded, report any concerns immediately to management.

Administrative:

• Maintaining records of work performed and supplies used.
• Participating in training and professional development.
• Communicating with supervisors, colleagues, and members.

Work Environment:

• Outdoor work in varying weather conditions.
• Physical demands: lifting, bending, standing, walking.
• Potential exposure to chemicals, pesticides, and allergens.
• May require weekend or evening work.

Performance Measurement:

• Member satisfaction ratings (surveys, feedback)
• Parking area cleanliness and organization Audit.
• Timeliness and efficiency of parking Area services.
• Team collaboration and communication effectiveness.
• Adherence to company policies and procedures.

Person Specification:

Essential:

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Physical stamina for standing, walking, and lifting.
• Availability to work flexible hours, including weekends and holidays.
• Reliable, punctual, and responsible.

Desirable:

• Previous customer service or parking industry experience
• Basic knowledge of security protocols and procedures
• Ability to handle stressful situations and conflicts
• Basic technical skills (e.g., access control)

Qualifications:

• Matric or equivalent
• Previous experience will be advantageous

* Please send you CV to cgm.plattekloof@planetfitness.co.za*">cgm.plattekloof@planetfitness.co.za*