Job Summary
The Sales Coordinator plays a key role in supporting the sales team by handling administrative tasks, coordinating client communications, managing bookings, and assisting in sales-related activities. This position requires excellent organizational skills, attention to detail, and strong communication abilities to ensure the smooth operation of the sales department and maximize revenue opportunities.
Key Responsibilities:1. Sales Support & Coordination
- Assist the sales team in preparing proposals, contracts, and presentations for potential clients.
- Manage and update client databases, sales reports, and tracking systems.
- Coordinate with other hotel departments (front office, F&B, banquets, reservations) to ensure seamless execution of events and bookings.
- Handle inquiries and follow-ups from corporate clients, travel agents, and event organizers.
2. Booking & Reservation Management
- Process group bookings, corporate accounts, and event reservations.
- Maintain accurate records of bookings, room blocks, and event details.
- Ensure proper communication with the reservations and front office teams for smooth guest experiences.
3. Communication & Client Relations
- Act as a point of contact for clients, responding promptly to inquiries.
- Assist in organizing sales meetings, site inspections, and client visits.
- Follow up with past and potential clients to maintain relationships and generate repeat business.
4. Sales & Marketing Support
- Assist in marketing campaigns, promotions, and sales events.
- Help create and distribute sales materials, brochures, and digital content.
- Coordinate social media and online sales initiatives in collaboration with the marketing team.
5. Administrative Tasks
- Maintain and organize sales contracts, invoices, and financial documents.
- Prepare and distribute daily, weekly, and monthly sales reports.
- Assist in budget tracking and expense management for the sales department.