Job Summary

The Sales Manager oversees the sales team to ensure the achievement of revenue targets, customer satisfaction, and market growth. This role involves developing and implementing sales strategies, coaching team members, and fostering relationships with key clients.

Key ResponsibilitiesSales Strategy and Planning

• Develop and execute sales plans to meet organizational goals.
• Analyze market trends and competitor activity to identify business opportunities.
• Forecast sales performance and set realistic targets for the team.

Team Leadership

• Recruit, train, and mentor sales staff, fostering a high-performance culture.
• Conduct regular performance reviews and provide constructive feedback.
• Facilitate ongoing professional development and skills training for the team.

Client Management

• Build and maintain strong relationships with key customers and stakeholders.
• Address client concerns and ensure customer satisfaction to encourage repeat business.
• Collaborate with the marketing team to align promotional efforts with sales objectives.

Reporting and Analysis

• Monitor sales metrics (e.g., revenue, conversion rates, customer retention).
• Prepare detailed reports for senior management, outlining progress and areas for improvement.
• Utilize CRM tools to track leads, sales activities, and team performance.

Required Skills and QualificationsEducation and Experience

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• 3-5 years of proven sales experience, with at least 2 years in a leadership role.

Skills

• Excellent communication and negotiation skills.
• Strong leadership and team-building abilities.
• Proficient in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• Analytical mindset with the ability to interpret data and make informed decisions.

Personal Attributes

• Results-oriented with a passion for exceeding targets.
• Adaptable and proactive in problem-solving.
• Strong organizational and time management skills.

Work Environment

• Office-based role with frequent client visits and travel as needed.
• Fast-paced, target-driven environment requiring resilience and adaptability.