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Job Summary
IGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for a Portfolio Administrator to join their team in Cape Town.
To qualify for this position, you need:
- Matric
- Minimum 2 years of experience in a similar position
- Experience with rentals environment
- Experience with PayProp System
- Great administrative skills
- Detail oriented
- Excellent communication skills and telephone etiquette
Duties and responsibilities include, but not limited to:
- Manage a property portfolio of 350 - 450 properties.
- Monthly list to team or tenants that are vacating on allocated portfolio.
- Send vacating checklist to all tenants who give notice on allocated portfolio.
- Attend AGM’s on allocated blocks in person or via Zoom.
- Monthly walk around blocks managed and report to managing agents on findings- follow up on items that need to be attended to.
- Receive rental applications and open file on laptop, prepare all documents.
- Upload lease to PayProp and debit order form.
- Create the property, tenant and invoice on Payprop.
- Determine what accounts are being paid for the landlord. Have those accounts redirected to IGrow and ensure the correct amounts are paid every month.
- Send monthly statements to Landlord.
- Send monthly statements and invoices to tenants.
- Attend to monthly reconciliation of rental payments on allocated portfolio.
- Attend to monthly account payments for Landlord.
- Attend to deposit refund payments within 14 days.
- Load deposit processing fee on deposit refunds.
- Follow up on tenants in arrears as per strict process LOD on the 4th of every month.
- Investors to be kept updated on late payments at all times.
- Have an action plan in place to collect arrears.
- Eviction instructions to be handed to attorney’s obo owner if requested.
- Download contracts expiring from Payprop according to 40/80 rule, negotiate renewals accordingly to ensure all invoices have been loaded.
- When warning letters are received b Body Corporate, send to tenant, and keep track that is is followed up on.
- Attend to problems with water and electricity accounts.
IGrow Wealth Investments
Company
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