Job Summary
Our client, a prominent player in the Security/CCTV industry, is seeking a dedicated and skilled Site Technician to join their team. With a strong commitment to providing cutting-edge security solutions, our client values expertise, professionalism, and dedication to customer satisfaction.
Job Description: As a Site Technician, you will play a vital role in ensuring the functionality and reliability of our client's security products and systems. Your primary responsibilities will include training customers on product usage, conducting repairs and maintenance on CCTV cameras, visiting client sites for installations and service calls, and installing cameras and alarm systems. If you possess a strong technical background, excellent problem-solving skills, and a passion for ensuring the safety and security of our clients, we want to hear from you.
Key Responsibilities:
- Train customers on the proper usage and maintenance of security products.
- Perform repairs and maintenance on CCTV cameras to ensure optimal functionality.
- Visit client sites to conduct installations, service calls, and system troubleshooting.
- Install and configure cameras and alarm systems according to client specifications.
- Provide exceptional customer service, addressing client inquiries and concerns with professionalism and efficiency.
Requirements:
- Grade 12 qualification or equivalent.
- Experience in electronic repair, particularly with CCTV cameras and security systems.
- Proficiency in soldering with PCB-level repair experience.
- Strong knowledge of security products and systems.
- Excellent problem-solving skills and attention to detail.
- Valid driver's license and willingness to travel to client sites as needed.
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