Job Summary
-Attend to clients over the phone.
-Install and troubleshoot on client products remotely: IP cameras.
-Act as point of contact for client when resolving product issues.
-Assist client with software updates and connecting their product with mobile application.
-Respond to client emails regarding issues with their products or software updates.
-Must have Matric!
-Must have worked in a security service company.
-Knowledge of IPV address 4 and 6, subnetting, porting, mapping, routing.
-Excellent English communication.
-Computer literate.
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