Job Summary
Our client, a leading company in the financial services industry, got two positions available.
Your:
Formal Education:
- Minimum: Matric with mathematics or accounting
Experience:
- This position requires at least 2 years working experience in a commission related role. Experience in the financial services industry is an advantage
Knowledge:
- Computers and programs - excellent knowledge of MSOffice (Word, Excel and Outlook).
- Clerical – intermediate administrative and clerical procedures such as word processing, managing files and records.
- Fluent in English (speak, read & write). Afrikaans will be an advantage.
will enable you to fullfill the following duties:
People:
- Regular interaction with fellow-employees, financial advisors and product providers to ensure the effective delivery of administrative requirements.
Commissions:
- Request monthly commission statements from all product providers (via email and telephone). Save the statements accordingly for easy accessibility.
- Process timely and accurately the daily/weekly/monthly commissions for 200+ financial advisors on the internal Commsplit commission system via a manual and automatic import process.
- Manage the client information Inbox daily and load all client information reports received.
- Manage the outstanding client information process. Request client information from advisors and capture daily on commissions system. This is a crucial part of the position and is measured continuously.
- Ensure exception reports are dealt with and allocated. Take corrective measures to ensure commission statements balance with the commission system.
- Deal with any commission related enquiries from your HOD.
- Manage the special payments commission loads. Advisors to inform you which product provider relates, obtain statements and load. Compile associated documentation and present.
- Process all commission schedules.
- Email individuals commission statements to advisors as requested.
Bookbuys and Client Transfers:
- Manage the new advisor book imports process according to set deadlines.
- Communicate progress regularly with HOD and advisors.
- Use the commission system to do and check the book-buy reconciliations (excel and manual) and obtain sign-off from HOD.
Reporting:
- Coordinate information for monthly Operations Report.
- Generate and distribute commission schedules to financial advisors
Other Administrative Support:
- Provide other clerical and administrative support in the operations division as required.