Job Summary
The purpose of this position:
This position’s primary duty and responsibility is providing training support and bespoke learning solutions to all internal and external stakeholders. The successful candidate will be responsible for Analyzing training needs, Designing learning programmes, Implementing training and Reporting on the impact of training on all stakeholders.
The position is based in Johannesburg, South Africa, working with international Clients and Quantanite employees across all levels within the organization.
Candidate profile: technical and experience requirements
- Minimum of 3 years experience as a Facilitator
Accredited Outcomes-based Assessor and Moderator
Design and Develop outcomes based learning material
Excellent organizational skills and ability to analyse data for better decision-making
A team player and excellent in communication across all levels of the organisation
Develop pro-active relationships with other teams and managers across the organisation.
- Business Report writing skills
ODETD Qualification (SETA Accredited)
Ability to work flexible working hours
Previous BPO call center working experience is an added advantage
Adequate knowledge of learner management systems/ e-learning
Learning content design and development
Stakeholder engagement and business partnering
- Main Responsibilities include but not limited to:
- Identify learning needs in line with business requirements and review on an ongoing basis
Facilitate outcomes-based training
Develop and implement learning interventions as agreed by business and senior management
Plan and Coordinate all training interventions
Gather feedback from the client and all stakeholders after each training session
Research and recommend new training methods
Conduct pre and post-training assessments for delegates
Design and develop learning content
Establish and maintain learner records after each intervention
Compile and submit post-training reports for internal and external training conducted
Conduct evaluation of the impact of training and advise on corrective measures
Research relevant resources for learning in order to deliver training aligned to business and client needs
Perform Training Administrative Activities
Create and communicate learning schedules in consultation with relevant stakeholders
Stay abreast of new developments and trends within the learning and development industry
MUST BE ABLE TO WORK NIGHT SHIFT