Job Summary
Groups & Events Co-Ordinator / Reservationist – 4-Star Hotel, Cape Town
A well-established 4-star hotel in Cape Town is seeking a Groups & Events Co-Ordinator / Reservationist to join their team. The ideal candidate will have a strong background in reservations, excellent organizational skills, and experience handling group and event bookings.
Key Responsibilities:
- Manage and coordinate group reservations, ensuring seamless communication with clients.
- Handle event bookings, including accommodation blocks, conference packages, and special requests.
- Process and confirm reservations efficiently using the hotel’s booking system.
- Liaise with the sales and operations teams to ensure smooth event execution.
- Maintain accurate records of bookings, contracts, and correspondence.
- Prepare quotes, contracts, and invoices for group and event reservations.
- Assist in maximizing revenue through effective yield and inventory management.
- Address client inquiries and provide professional assistance to enhance the guest experience.
Requirements:
- SA Citizen.
- Minimum of 2 years’ recent experience in a reservations or events role within a 4- or 5-star hotel.
- Strong knowledge of hotel reservation systems and event coordination.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment and manage multiple bookings.
- Detail-oriented with strong problem-solving abilities.
- Flexibility to work occasional weekends or evenings as required.
To Apply:
Please submit a copy of your updated CV and a recent profile photo. Only shortlisted applicants will be contacted.
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