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Job Summary
Join our vibrant team as a Migration Specialist! You’ll be the go-to person for conducting customer information, preparing reports, and assisting with key campaigns. If you’re organized, detail-oriented, and ready to make an impact, we want to hear from you!Key Responsibilities:
- Manage and verify customer details using our systems.
- Prepare Excel reports on customer data.
- Support campaigns and assist with customer queries.
- Handle billing info, usage reports, and contract confirmations.
- Assist with cancellations and liaise with different departments.
- Contribute to improving our processes and customer satisfaction.
- Experience in customer support or operations.
- Proficiency in Excel and customer management systems (OMS/CMSS).
- Strong communication and problem-solving skills.
- Be part of a supportive, innovative team.
- Grow your skills in a fast-paced environment.
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