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Job Summary
Please note: as this company is based in Canada, you will be required to work according to their time zone. Working hours will be 3pm - 12am (midnight) SA time Monday - Friday.
Responsibilities:
- Build and maintain strong client relationships and act as the primary advocate for clients, understanding their businesses and industries deeply
- Serve as a consultant to clients, offering strategic advice and solutions to address their needs and challenges
- Lead the onboarding process for new clients, ensuring a smooth transition and integration
- Identify opportunities for growth and expansion within client accounts, collaborating with internal teams to capitalize on these opportunities
- Secure contract renewals by demonstrating the value of the Agency's services and solutions
- Take on a high-level project management role, overseeing client projects and ensuring they progress according to plan
- Manage communications with clients, ensuring clear and effective exchange of information and updates
- Prepare comprehensive conference reports to document discussions, decisions, and action items from client meetings
- Ensure that the right resources and expertise are allocated to client projects, facilitating their success and advancement
Requirements:
- Matric + relevant Degree (Communications, Brand Management or similar)
- Previous experience working in a Digital / Advertising Agency is essential
- Some digital marketing experience is ideal
- Experience in delivering client-focused solutions based on customer needs
Sandi Crowther Recruitment
Recruiter
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