German-speaking Call Centre Employee Sales
? We're Hiring: German-Speaking Customer Service Superstar ?
Do you have a passion for solving problems and making customers happy? Are you fluent in German? We want YOU to join our dynamic team!
What You'll Be Doing:
? Resolving consumer complaints with precision and empathy
? Providing exceptional inbound and outbound telephonic support, including chat and back-office services
? Responding promptly and professionally to all customer inquiries, both written and verbal
? Offering customer support for travel-related queries (bonus points if you have knowledge of the airline industry!)
? Managing complaints and resolving them with integrity, accuracy, and great attention to detail
? Keeping up communication with the client and suppliers to ensure the best outcomes for customers
What We Need From You:
Fluent in German (written and spoken)
? 1+ years’ experience in the travel, tourism, or customer service industry
? Proficient in Microsoft Office and Google platforms
? Strong administrative skills with great attention to detail
? Excellent verbal and written communication skills (English and German)
? Problem-solver with the ability to de-escalate complaints professionally
? Ability to work under pressure and meet KPIs
? Culturally aware and able to maintain composure in difficult situations
Perks & Benefits:
? Salary: Attractive Package!!! Above market-related salary + additional benefits
? Transport Provided: Late shifts are covered with transport home after 6 pm
? Shifts:
What You’ll Get:
How to Apply:
Interested? Send your CV today to:
? Email: rogailw@fempower.co.za or Annie.Tshabalala@fempower.co.za
? WhatsApp: 083 260 1626
Got a friend who would be perfect for the job? Refer them to us! ????????
Don't miss out on this amazing opportunity to join a top team—apply now! ?
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
Didn't receive the link? Resend Verification Link