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Job Summary
Our client is looking for a Divisional Head – Zambia to lead business operations, drive sales growth, and oversee all administrative functions. This role requires a strategic leader with strong business development skills and the ability to manage diverse operational areas, ensuring efficiency and compliance.
Responsibilities
- Oversee all operational aspects, including accounts, customer service, HR, administration, equipment, and sales.
- Drive business development and sales, ensuring sales targets are met and the branch remains competitive.
- Identify areas for improvement and propose corrective actions.
- Lead and coordinate with department heads to establish and maintain effective SOPs.
- Address customer and employee issues promptly, providing leadership, coaching, and motivation.
- Ensure compliance with local licensing, shipping, and statutory regulations.
- Identify and develop talent in consultation with HR, setting clear KPIs and fostering an empowered team.
Key Skills
- Strong leadership and management abilities.
- Excellent business development and sales expertise.
- Ability to develop and implement operational strategies.
- Strong problem-solving and decision-making skills.
- Knowledge of compliance and regulatory requirements.
- Ability to motivate and develop teams.
- Strong background in sales, business development, and strategic planning.
- Experience in customer service, HR, and administration is an advantage.
- Understanding of compliance, licensing, and regulatory frameworks.
- Ability to work in a fast-paced and competitive environment.
Qualifications
- Proven experience in a senior leadership role managing business operations.
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