One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Pretoria West. This is a 3-month contract. Client will eventually move to Centurion in the New Year.
Qualifications and experience:
Matric
No less than 2 years' call centre experience / customer service experience in a call centre environment
Afrikaans speaking
Great track record as reference checks will be conducted upfront
Clear criminal record
Available to start immediately
Key skills:
Objection handling
Communication
Attention to detail
Time management
Telephone etiquette
Customer relations
Relationship building
Key performance areas:
Take orders from customers
Upselling
Ensure customer deliveries take place
Follow up on delayed deliveries to customers
Objection handling
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
Didn't receive the link? Resend Verification Link