Job Summary
We are seeking a dynamic and visionary Intelligent Transformation Portfolio Manager to revolutionize the user experience of CIB Operations' services. In this role, you will lead the prioritization and execution of impactful, data-driven solutions through our Intelligent Process Model. Your focus will be on driving the future relevance of our business and optimizing services in alignment with our strategic objectives.
Key Responsibilities:
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Strategic Leadership:
- Provide thought leadership and subject matter expertise to inform prioritization decisions and drive sustainable transformation.
- Establish a network of internal and external thought leaders to assess and inform decision-making with future-oriented solutions.
- Offer expert advice on strategy development and execution to enable future-relevant tactics for operational transformation.
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Innovation and Future-Readiness:
- Identify and advocate for tools, mechanisms, and frameworks to support prioritization, execution, and value creation across portfolios.
- Provide insights into industry trends and developments, preparing for future requirements.
- Act as a trusted advisor, offering objective data and insights to ensure benefits realization and value delivery.
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Stakeholder Engagement:
- Collaborate with business stakeholders in developing, ratifying, and prioritizing business cases aligned with anticipated future requirements.
- Provide input into effective project and program planning to optimize resource allocation and achieve expected value realization.
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Initiative Delivery and Impact:
- Manage and influence the delivery of initiatives within the assigned portfolio, addressing blockers and meeting strategic objectives.
- Act as a trusted advisor, guiding the team to deliver impactful initiatives that align with business requirements.
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Transition to Production:
- Promote adoption and seamless handover of solutions to solution owners for effective integration into business practices.
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Metrics and Continuous Improvement:
- Influence insightful benefits realization metrics to demonstrate true value delivery and behavior change.
- Proactively review service performance metrics to identify future prioritization opportunities.
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Team Leadership and Collaboration:
- Coordinate team efforts to ensure work outcomes are achieved while fostering team wellness and a learning mindset.
- Provide specialist knowledge, guidance, and coaching to optimize resources and consistently meet targets.