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Job Summary
Our client based in Cape Town whom is a leader in the Tourism industry is on the lookout for a INBOUND GERMAN SPEAKING CONSULTANT to join the team on a PERMANENT basis.
If you believe that you have the necessary skills to make the perfect candidate do not hesitate in applying.
Key Performance area:
- Having a passion for the travel industry
- A Minimum of 5 years inbound tour consulting experience required
- Ability to fully communicate in German. (write, speak, read)
- Experience with working within the German & other European markets
- In depth product and destination knowledge of Southern Africa
- All-rounder, with experience in FIT and ad hoc group quoting and processing
- Experience with designing itineraries for ADHOC tailormade enquiries
- Experience with creating & quoting packages for agent websites
- Attention to detail
- Specialist advice on destination to agents
- Quoting of itineraries and related services
- Processing of converted quotes to bookings from cradle to grave
- Handling of an after-hours phone on a rotational basis
- Ability to work on Microsoft Word
- Ability to professionally, communicate via e-mail as well as telephonically
- Figures orientated
- A team player – thus someone who can receive directive from colleagues when need to achieve a mutual goal
- Engaging with a myriad of Southern African suppliers to ensure you secure the best product/service coupled with the best possible price
- Strong negotiating skills with both suppliers and clients
- Take ownership ensuring all elements are taken care of in a professional and organised manner
- Be able to build relationships with customer and suppliers
- Conduct themselves professionally and graciously over the phone and email
- Must be able to multitask between current & new quotes
In addition, the employee should be able to:
- Live by our Core Values: honest, creative, positive, and fair
- Fit in with our company culture
- A can-do attitude with the ability to be proactive and enthused about their work
Tower Group
Recruiter
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