About us:

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.

What We're Looking For:

Perfectly located in the heart of the Old Harbour of Hermanus, the exceptional location of the Harbour House Hotel is what makes it ideal for guests wanting to indulge in everything this stunning seaside town has to offer. Harbour House Hotel is looking for a dedicated and enthusiastic Front Desk Receptionist to lead our team. Harbour House Hotel in Hermanus is looking for a passionate seasonal front desk Receptionist. The receptionist must be able to manage and control all operational and accounting aspects of the Front Office, including Reservations. To ensure the smooth running of the day-to-day front desk / Night Audit / Reservations operation. Take note that this is a seasonal position. Preference given to those with experience and residing in the area.

Minimum requirements

• Grade 12 certificate
• Hospitality qualification (advantageous)
• Minimum 2 years’ experience in the same or similar position
• Opera Experience
• Familiar with all the duties and procedures of the Front Office / Reception
• Preference given to candidates from the area

Main duties and responsibilities

• Responsible for adhering to operating systems and procedures for the Front Desk department in accordance with the company standards and requirements. The departments include reservations, reception, switchboard, night audit and porterage
• Responsible for monitoring of guest services
• Maximise room revenue and sales and achieving maximum room rates
• Cross selling for other venues
• Responsible for the financial aspects of front desk operation and deviances recorded, including petty cash control, daily house lists distributed, debtors passed to accounts department, banking, float checks, and day to day correspondence and filing
• Liaise with maintenance department and housekeeping to ensure all units are properly maintained
• Take part in annual job reviews
• Pit checks / credit checks
• Wake up calls
• Assist with airline confirmations, tourist information, personal requests
• Induction and training of new employees
• Emergency procedures

Ready to Join? If you're ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to info@careercustodians.com and embark on a journey filled with excitement, growth, and endless possibilities.

Due to the large number of CV's received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.

To browse all our vacancies, please log on to our website – www.careercustodians.com