Job Summary

Purpose of the position

The purpose of this position is to create long-term relationships, both internal and external with the assigned portfolio. Campus Sales Managers (CSM’s) are responsible for all aspects of product sales and processes in a given region. The CSM is responsible for the management of sales and relationships (internal & external) and maintains the companies(Schools) existing relationships with a client and/or group. The CSM serves as the interface between the customer and the sales team and ensures the development of trustworthy relationships with the regional portfolio of clients to ensure they do not turn to competition. CSM’s acquire a thorough understanding of customer needs and requirements, expanding the relationships with existing schools/clients/customers by continuously proposing solutions. Serves as the link between communication between customers and client teams. Play an integral part in generating sales, prepare regular progress and forecast reports to management team. The Campus Sales Manager (CSM) is the direct supporting agent for the Sales Director. The CSM will assist with leading, managing and executing of all sales activities and/or supporting the career full time sales department. This position is a key member of the sales and marketing team and has direct budget responsibility for all allocated areas, which fall under his/her supervision. The position requires an individual with the ability to motivate and lead subordinates and other team members including him/herself. The Campus Sales Manager (CSM) must be a skilled communicator who is able to convey information, ideas and policy to all levels within the organization.

Duties & Responsibilities

Business development & Sales Support

Database/lead generation

Overall marketing & generate enrolments

Skills

Education

• Sales and or Marketing beneficial

Experience & Qualifications Required

Work experience & skills

Experience

• Experience in academic advising or related careers in post-secondary education is preferred
• Proficiency in Microsoft Office Suite
• Excellent interpersonal skills;
• Administrative, record-keeping, and clerical skills;
• Ability to manage and prioritize multiple tasks;
• Ability to persuade & influence others through demonstrated product knowledge,
• Focus and goal-oriented disposition;
• Attention to detail;
• Knowledge of and ability to collaborate when necessary with other departments;
• Excellent organizational skills;
• Demonstrate enthusiasm about the sales support role and remain up-to-date with changes;
• Experience with CRM applications and knowing the purpose of CRM in sales;
• Strong analytical and problem-solving skills;
• Ability to meet deadlines without compromising consistency in the process;
• Experience dealing and handling sensitive information;
• Ability to work under pressure:
• Ability to prioritize to guarantee that all issues are allocated the required time to be handled in a professional manner.
• Sound and solid sales track record

Personal qualities & behavioural traits

Essential qualities or behaviours

Core Competencies:

• Above average presentation skills
• Building Rapport
• Client/Customer Awareness
• Integrity
• Interpersonal Relations
• Listening Skills
• Organizing /Planning Ability
• Personal Work Ethic
• Accurate STATS reporting

Position Competencies:

• Analytical Skills
• Assertiveness
• Attention to Detail
• Computer Skills
• Conflict Resolution Skills
• Consultative Skills
• Energy Level
• Flexibility/Adaptability
• Influencing Skills
• Initiative
• Innovation/Creativity
• Leadership Skills
• Learning Ability
• Mentoring/Coaching
• Motivation
• Oral Communication
• Problem Solving/Decision Making
• Sensitivity
• Tact
• Team Skills
• Technical Knowledge/Proficiency
• Tenacity
• Tolerance of Stress
• Written Skills

Relationships

Details of relationships relevant to this role

· This position will be trained by the National Sales Manager with ongoing support and supervision

· Secondary support will be given by the Executive Team and National Sales Manager

· External support will be provided by The Agency