Job Summary
Sales: Part time programmes: The role of a career consultant for the part time programmes: Relationship building; Researching the market and related products; Presenting the product or service in a structured professional way face to face marketing. B2C sales involve direct selling to the consumer or end user as well as small medium enterprises.
Duties & Responsibilities
Sales activities include: maintaining and developing relationships with existing customers in person and via telephone calls and emails; cold calling to arrange meetings with potential customers to prospect for new enrolments; responding to incoming email and phone enquiries; acting as a contact between a company and its existing and potential customers; negotiating the terms of an agreement and closing sales; gathering market and customer information; representing the company at trade exhibitions, events and demonstrations; challenging any objections with a view to getting the customer to buy; advising on forthcoming product developments and discussing special promotions; recording sales and order information and reporting to the direct campus manager / sales director and national sales manager, or entering figures into a computer system (CRM); reviewing your own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers' needs and requirements; making accurate, rapid cost calculations and providing customers with quotations; attending team meetings and sharing best practice with colleagues.
Skills
Requirements:
• Strong understanding of customer and market dynamics and requirements.
• Proven ability to achieve sales quotas.
• Course consultant must also be willing to work on a flexible schedule (when required).
Work experience & skills:
• Basic reading
• Writing and arithmetic skills
• Exceptional negotiation and persuasion skills
• Effective written and verbal communication skills
• Marketing and sales skills
• Interpersonal skills
• Customer service skills
• Analytical skills
• Assertiveness
• Computer skills
• Consultative skills
• High energy level
• Flexibility/Adaptability
• Influencing skills
• Initiative
• Innovation/Creativity
• Learning ability
• Motivation
• Record keeping
• Problem solving/Decision Making
• Sensitivity
• Tact
• Team Skills
• Technical Knowledge/Proficiency
• Tenacity
• Tolerance of stress
Experience & Qualifications Required
2-3 Years experience
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