Job Summary
Principal Accountabilities: Staff Self-Management
- Assist other sales with quotations.
- Assist other sales in closing deals.
- Assist customers with pump applications, Pump selections, projects, and sales.
- Internal salesperson phones a list of customers daily to ask for orders and keep the order book up to date.
- Create a customer data base, and refer customers to sales reps.
Principal Accountabilities: Internal Sales
- Assisting with budgets and ensuring that budgeted sales targets are met.
- Answering of incoming calls and converting enquiries into sales.
- Handling of customer complaints.
- Ensuring that there is a set system to capture sales enquiries/orders in counter book and monitor the information.
- Quoting by phone and Email.
- Receiving and processing of sales orders on Syspro.
- Sourcing of stock (standard and non-standard) from approved suppliers.
- Checking on o/s back orders on a daily basis and release invoices for delivery.
- Expediting of sales orders (deliveries).
- General office duties.
- Updating of all customer discount structures on Syspro.
- Liaise with Warehouse/Dispatch Manager regarding deliveries.
- Attending all necessary meetings.
- Leasing with external sales staff.
- Accompany external staff on customer visits.
- Providing leads to external sales force.
- Any quote more than R20 000 to check with Management.
- All quotes to be followed up and copy to the External Rep.
- Orders to be liaised with the responsible External Rep.
- Ensure to keep Credits at a minimum and follow the Credit Procedure
- Assist with all stock takes.
- Must have extensive Pump Knowledge, Application Knowledge, be able to do pump selections and have technical background of pumps.
- Syspro Knowledge a must.
You will be responsible to perform any other tasks given to you by your Managers.