Job Summary
Who Are We:
We are a forward-thinking digital platform, focused on delivering innovative advertising solutions for our clients.
Who Are We Looking For:
A results-driven Digital Key Account Manager with a passion for digital sales and customer success. The ideal candidate is experienced in managing large and mid-tier accounts, skilled at building meaningful relationships, and has a proven track record of achieving sales targets while delivering exceptional client experiences.
What Will You Do:
Revenue Growth:
- Identify and acquire new key clients, including agencies, brands, and advertisers.
- Build and develop relationships with decision-makers and influencers within potential and existing clients.
- Craft and pitch customized advertising packages and service offerings to meet client needs and maximize ROI.
- Collaborate with internal teams to enhance and develop product and service offerings.
- Proactively create client proposals that align with the company’s value proposition and drive revenue growth.
Account Management:
- Develop strategic account plans, including goals and deliverables for each client or brand.
- Nurture long-term relationships with clients to ensure engagement, satisfaction, and retention.
- Maintain a deep understanding of client needs and adapt strategies to meet their evolving preferences.
Campaign Optimisation, Reporting, and Administration:
- Partner with the AdOps team to monitor, optimize, and ensure campaign performance meets expectations.
- Provide regular performance feedback to clients and identify opportunities for campaign improvement.
- Maintain consistent communication with clients to update them on campaign progress, changes, and creative updates.
- Manage billing processes to ensure accuracy and timely invoicing.
Collaboration and Teamwork:
- Liaise with internal teams, including Content, Video, Tech, Finance, and Product, to achieve client and revenue outcomes.
- Mentor and support other sales team members, sharing expertise on digital product offerings.
What Do You Need:
- Proven experience in digital sales, particularly in advertising.
- Familiarity with media agencies and direct client relationships.
- Strong knowledge of digital advertising and campaign optimisation.
- Proficiency in Microsoft Office Suite, especially PowerPoint and Excel.
- Ability to interpret and report on data sets.
- Exceptional communication and relationship-building skills.
- A collaborative approach to working across teams.
- Organised, efficient, and detail-oriented.