Job Summary
One of our international cruise line clients are in need of an experienced Sales Agent, to assist the Travel partners and event companies with group bookings.
Qualifications and experience:
Matric
Able to work in a very fast paced environment
No less than 2 years' previous experience in travel / cruise industry - holding a Sales role (Great track record of exceeding targets)
Familiar with cruise products / destinations / industry trends
Must have a passport as travelling is part of the role
Willing to work overtime and weekends
Computer literate - MS office and sales software
Key skills:
Communication
Customer centric
Multi-tasking
Stakeholder management
Detail orientated
Organised
Team player
Influencing
Negotiation
Target driven
Flexiblle
Resilient
Empathetic
Passionate
Key performance areas:
Guest need analysis
Stakeholder engagement
Group bookings - local and international
Resolve booking queries in a timeous manner
Process invoices in a timeous manner
Draft reports
Complete legal requirements
Chase payments
Manager charter and theme cruises
Book and manage international bookings
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