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Job Summary
DUTIES & RESPONSIBILITIES
Strategic Leadership
- Develop and execute a clear commercial strategy aligned with the company’s mission and goals.
- Monitor industry trends and regulatory changes related to B-BBEE and ensure the company remains a market leader.
- Analyze market data and client feedback to recommend service enhancements.
- Foster collaboration across advisory teams to deliver comprehensive B-BBEE solutions.
- Position the company as a thought leader by ensuring ongoing training and professional development for the advisory team.
Business Development & Client Relationship Management
- Identify and pursue new business opportunities and potential clients.
- Research and analyze market trends to identify growth opportunities.
- Lead marketing and business development initiatives.
- Build and maintain strong relationships with clients to ensure satisfaction, retention, and business growth.
- Develop and implement engagement strategies, including workshops, webinars, and strategic forums.
B-BBEE Advisory Leadership
- Stay updated with developments in B-BBEE legislation and best practices.
- Support and lead the advisory team to deliver accurate and relevant client solutions.
- Maintain relationships with industry experts and regulators to ensure alignment and influence.
- Ensure continuous professional development of the advisory team.
Associated Advisor (Independent Contractor) Onboarding
- Identify and recruit new Associated Advisors to expand the company's advisory capacity.
- Develop and implement onboarding processes for new Associated Advisors to ensure alignment with company values, standards, and operational practices.
- Establish and maintain contracts, performance monitoring systems, and engagement guidelines for Associated Advisors.
- Foster strong relationships with Associated Advisors to ensure their long-term engagement and effectiveness.
Project Coordination & Strategic Resource Allocation:
- Work closely with the Business Manager to identify project opportunities within BBBEE progress reporting and transformation impact reporting for companies.
- Ensure that transformation reporting effectively reflects the impact of BBBEE contributions, expenditure, and initiatives.
- Pool together a combination of internal skills from Associates and Advisors or source required expertise from the market to ensure project success.
- Allocate the right resource or combination of individuals to client projects/accounts based on expertise, client needs, and project objectives.
- Ensure seamless coordination between internal and external stakeholders to optimize project execution and impact.
Identify and Sales & Revenue Generation
- Set and achieve sales targets and revenue goals.
- Develop strategic sales and marketing plans to expand the client base.
- Create and maintain a client pricing framework for advisors and projects
- Create compelling proposals tailored to client needs.
- Negotiate contracts and pricing to maximize profitability.
- Prepare and manage sales forecasts, budgets, and performance reports.
Operational Management & Back-Office Sustainability
- Ensure efficient and effective back-office operations.
- Develop and manage commercial strategies that make the back-office function financially self-sustaining.
- Establish a viable revenue share model and cost-incentive structures that benefit both back-office resources and the business.
- Standardize processes for quality and productivity.
- Manage client projects, ensuring adherence to SLAs and regulatory requirements.
- Facilitate collaboration between internal and external stakeholders.
- Maintain centralization and proper filing of client-related documentation.
Governance & Financial Management
- Strategically structure project teams to ensure costs are well planned and aligned with the company’s revenue share model.
- Ensure that fee/commission structures enable commercial viability, balancing competitive payouts with sustainable business margins.
- Monitor project cost allocations to maintain financial efficiency while covering internal overheads and cost of services (CoS).
- Provide insights and recommendations on resource allocation to optimize profitability and maintain high-value service delivery.
- Develop and manage budgets and financial strategies.
- Monitor financial performance and cost control.
- Implement risk management strategies.
- Ensure compliance with relevant legislation and company policies.
- Maintain accurate records of client interactions, contracts, and billing.
Team Leadership & Development
- Lead, mentor, and develop a team of Associates/advisors and support staff.
- Foster a culture of collaboration, learning, and innovation.
- Plan and schedule training programs for team development.
- Monitor and manage team performance, ensuring alignment with business goals.
Key Performance Areas (KPAs)
- Business Development and Client Retention
- Sales and Revenue Growth
- Business Commercial Viability
- Identification and appropriate allocation of the right combinations of skills for the business services
- Build a pool of experienced BBBEE specialist /new Associates.
- Associate/IC-Advisor Onboarding and Engagement
- Operational Efficiency and Backoffice effectiveness
- Advisory Quality, governance and compliance
- Team Leadership and Development
- Brand building, effective marketing and thought leadership.
QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in business, Commerce, or a related field (required).
- Qualification (at least at Certification or training) in B-BBEE advisory services (required)
- 10 years of experience in a commercial, business development, or advisory role.
- Strong understanding of B-BBEE legislation and soundtrack record in transformation strategies.
- Proven track record of client relationship management and revenue growth.
- Experience in operational management and team leadership.
- Postgraduate qualification in Business or Management (preferred).
KNOWLEDGE, COMPETENCIES & SKILLS
- Expert understanding of B-BBEE legislation particularly the DTi/generic codes
- Strong strategic thinking and problem-solving skills.
- Excellent communication and negotiation skills.
- Ability to build and maintain client relationships.
- Financial acumen and budget management.
- Leadership and team development skills.
- Proficiency in CRM/customer information management and business management software.
- Strong project management and organizational skills.
Personal Attributes
- Attention to detail on technical aspects of the BBBEE legislation and various codes into sound strategic and compliant practical advise
- Results-driven and entrepreneurial mindset.
- Ethical and professional conduct.
- Collaborative and innovative thinker.
- High attention to detail and analytical capability.
- Resilient and adaptable to change.
- Ability to handle difficult customers internal and external and achieve results through others
- Ability to lead a highly effective and engaged teams effectively
- Great problem solving and negotiation.
SignaGroup
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