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Job Summary
One of our well known international driver platform / e-hailing clients are looking for experienced Customer service agents to join their Cape Town team on a 6-month contract.
Responsibilities:
- Offer and driving 5 star service to the driver partners
- Come up with new initiatives
- Handling time
- Time tracking
- Review vehicle documents
- Offer solutions to driver partners
- Troubleshooting
- Onboarding of partner drivers
Must have:
- Matric
- No less than 4- 6 years' customer service experience, ideally international campaign exposure
- Able to think outside of the box
- Solutions driven
- Energetic
- Able to work on PowerPoint, Google docs / sheets
- Excellent English communication
- Deadline driven
- Analytical
- Time management
- Customer orientated
- Clear criminal record
Isilumko Staffing
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