Job Summary
Who we are: We are an digital marketing agency specialising in lead generation within Google and YouTube advertising.
What we do: We tailor our performance-driven services to meet your unique digital marketing needs.
What we are looking for: We are looking for an Operations Manager to join our team.
What you will do:
- Manage and oversee the business development department, including performance accountability and financial growth
- Lead a team of five dedicated employees, fostering collaboration and individual development
- Drive both operational and strategic initiatives to achieve departmental and company-wide goals
- Report directly to the Head of Business Development, providing insights and recommendations for business improvement
- Utilise your problem-solving abilities and solution-oriented mindset to overcome challenges and capitalise on opportunities
- Maintain a strong focus on multiple departmental priorities while ensuring alignment with the company's overarching objectives
- Cultivate and manage relationships with clients, partners and stakeholders, resolving disputes diplomatically and effectively
- Conduct management reporting and data analysis, leveraging your proficiency in Excel and other reporting tools
- Ensure the team's adherence to sales targets and goals, motivating them to achieve success
- Handle all HR matters related to the department and its employees
What you must have:
- Minimum 5 years of sales experience in the digital marketing industry
- Proven track record in a management position, with strong leadership and decision-making skills
- Excellent organisational skills, with the ability to manage multiple priorities simultaneously
- Deep understanding of business operations and strategic planning
- Passion for working with people and leading a team to success
- High level of proficiency in Excel and data analysis
- Strong interpersonal skills, with the ability to manage relationships effectively
- Self-motivated, independent worker with respect for authority
- Driven by goals and targets, with a keen understanding of how your department contributes to overall business success
- Previous experience managing a team is essential