Job Summary
This role is accountable for leading the Industrial Relations (IR) function of the HR business and will play a key role in developing, managing and executing on Remuneration and Incentive activities. The Head of HR Services will also drive increased Employee Self Service and will manage all activities related to HR Information Services, Analytics and Employment Equity.
Key Accountabilities and Outputs
Organisation Design and People Capacity Planning
Industrial Relations
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Develop the IR Framework of Practices, Policies and Procedures
Remuneration & Benefits Management
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Perform Annual Remuneration Benchmarking and Salary Reviews
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Conduct Job Evaluation and Grading
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Develop/ Maintain Remuneration Architecture and Pay Scales
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Conduct Annual Increase Process
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Provide Commission/ Bonus Benefit / Long Service Awards etc.
People Analytics
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Manage and Maintain Human Resources and Management Information System, Data and Information (including B-BBEE)
Employee Administration
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Conduct Employee Benefits and Administration (including Time & Attendance, Leave and Employee Expenses etc.)
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Actively participate in strategic planning and budgeting processes
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Drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems
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Ensure adherence to operational and financial frameworks of practices, processes, standards and controls
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Manage cost drivers and take the necessary action to mitigate financial risk and address variances and discrepancies
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Ensure that the right people capacity is in place and manage employee performance through effective and goal directed people leadership
Qualifications and Experience
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Post graduate Diploma and Professional Registration / NQF level 8 (Essential)
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Up to 8 years experience (Operational Execution) Human Resources Management
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MS Office (Advanced), Sage People, Sage Skills Map, PWC Remeasure, PWC RemChannel, BBEE123
Key Qualities
Communication
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Written proposals or presentations aimed at changing practices within or across business units or selling a product or service to external clients
Problem Solving
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Proactive identification of interconnected functional problems, determine impact, patterns and trends, identify best fit alternatives, best practice solutions and anticipate future problems.
Relationships Maintained
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Groups of individuals at a senior management level inside the organisation
Behavioural Competencies
Planning and Organising
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Able to prioritise activities and resources, ensuring that results are achieved effectively.
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Able to evaluate progress and make appropriate adjustments to initial plans, ensuring a successful outcome.
Analytical Thinking
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Able to take a complex task and breaking it down into manageable parts in a logical, detailed way.
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Thinks of multiple explanations or alternatives to a problem
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Performs tasks accurately and thoroughly, making adjustments to ensure needs are met
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Considers business priorities when making decisions or analysing the costs and benefits of various alternative solutions.
Customer Relations
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Shows a strong commitment to exceeding customer expectations
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Able to own responsibility for mistakes, apologise and make suitable changes to services
Knowledge of Business
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Follows systematic, multi-source learning regiment designed to educate oneself quickly
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Describes the important impacts that one has on the success of one’s functional area and on company results; demonstrates a knowledge of the customers business
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Uses business understanding to make sound decisions and influence the decisions of others
Decision Making
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Organises information to make it easier to analyse or see trends.
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Anticipates consequences and formulates alternatives.
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Establishes clear decision criteria for making informed choices.
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Sees relationships between various facts, figures or other information.
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