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Job Summary
The HIV Adherence Coordinator educates and supports members with the aim of empowering them to manage their disease better, thereby improving their health outcomes and limiting healthcare costs whilst maintaining quality of care.
Key Activities:
- Provide appropriate and impactful telephonic and written counselling, education and support to allocated clients with HIV, thereby reducing hospital admissions and risk factors
- Complete required administration and case information on assigned cases to standard and within deadline
- Handle and resolve medical and claim related fund queries
- Identify high risk patients and clients and, when appropriate, refer to alternative professionals for additional support (such as social workers)
Education and Experience:
- 2 - 3 years in a hospital/clinic or managed care experience, providing patient care
- Minimum BA Psych degree
- Applicant must be able to speak, read and write Xitsonga, Venda and Sesotho
Palesa Mbali Group
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