Role Description

Management of the informatics team and outputs to ensure conformance to deadlines, service level agreements and performance management. The team leader will be responsible for ensuring that the information strategy of the business and our clients are met.

Requirements

• Grade 12 with Mathematics
• B.Sc. Computer Science/B.Com Informatics Degree/National Diploma in IT
• 4-5 years of Database and BI development experience
• 4-5 years SQL, SQL Server relational database development experience
• 5 years or more experience managing business intelligence
• Advanced Excel skills
• 4-5 years SSIS and SSRS experience
• Clinical risk management & data modelling experience
• Excellent numeric and analytical skills
• Sound problem-solving skills
• Application of quality controls with all reports data sources
• Advanced understanding and experience of business intelligence
• Ability to analyze and report on data
• Ability to meet tight deadlines and work well under pressure
• Willingness to work additional hours
• Proven leadership ability
• Ability to work independently
• Experience in healthcare administration is preferred

Duties and Responsibilities

Internal Processes

• Management of Informatics team including leadership, administration, performance management and measurements.
• Supervision of BI Developers, analysts and report writers
• Understanding healthcare business reporting needs to produce appropriate business intelligence (BI) models and technical deliverables.
• Review of reporting outcomes to guide business units on trends, interventions and narratives.
• Creation, maintenance and expansion of dashboards and other BI objects
• Expansion and maintenance of data warehousing structures BI Database and application/systems design/architecture
• Designing and developing database models
• Developing SQL server reporting models
• Review SQL code and ensure compliance with best practices and ensure optimal performance when released to the production environments
• Data analysis for internal and external users
• Development of risk models to support clinical risk decision making
• Compilation of scheduled report packs and presentations to support business, board of trustees and specialists
• Engaging with clients and other stakeholders to meet data interpretation needs
• Ensuring regulatory compliance within industry-mandated data submission, including Management of POPIA regulations as they apply to data sharing
• Management and reporting of regulatory compliance (Annual statutory healthcare returns)
• Fulfilment of data officer duties

People

• Create a positive work climate and culture to energize employees, give meaning to work, minimize work disruption and maximize employee productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Select and recruit suitably qualified talent in line with Employment Equity principles
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members. Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training, and personal growth.
• Effectively manage performance within the team in order to ensure business objectives are achieved Encourage innovation, change agility, and collaboration within the team

Finance

• Control the budget for the area, including the authorization of expenditures and implementation of financial regulations.
• Manage high risk and problematic financial issues in the area of accountability and contribute to the development of policy. Plan and implement a cycle of medium-term improvements to drive the pricing of services and products.
• Implement and manage financial risk methodologies, techniques, and systems and use them to monitor and report on financial activities.
• Implement and provide feedback on the effectiveness of the financial policy, practice, and procedures: preventing illegal, unethical, or improper conduct.
• Implement risk management, governance, and compliance policies in their own practice area, to identify and manage governance and risk exposure liability.
• Investigate reported wilful acts of non-compliance to organization policy and practice and report on findings