Job Summary
We are seeking a qualified Field Service Technician with the following requirements:
- Must be fluent in Afrikaans
- Must have driver’s license
- Electrical or Mechanical Engineer or Millwright trade.
- Experienced in end-user repairs and/or technical selling of vacuum pumps, water pumps, compressors, valves, Measuring Instrumentation, Leak Detectors or other Industrial equipment selling to industrial markets: Food Processing, Automotive, Chemical & Pharma, Plastics, Medical, Water & Waste Water
Responsibilities:
- Must proficiently communicate with customers, verbally and via email daily.
- Candidate must be able to liaise with customers in a professional and courteous manner.
- Calling on existing and new customers and maintaining relationships and growing the business with these customers
- Identifying new prospects and cold calling on potential customers.
- Setting and chasing ambitious sales targets and generate new pump sales.
- Grow field service. This will include procuring active service contracts.
- Tracking previous services completed and getting customers to service again with us.
- Generate service repair sales for the workshops.
- Generate new pump sales: spares, pumps and systems
- On-site problem solving.
- Install and repair vacuum pumps and systems on site.
- May be required to travel in Africa. Must have a passport
- Develop and implement strategies with the sales team.
- Complete the required reports on time (weekly and monthly).
- Develop relationships with the key role players– i.e., Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors and End users.
- Give accurate and constant feedback to management