• Foster and maintain strong relationships with existing clients to ensure client satisfaction and retention.
• Act as the primary point of contact for all client inquiries, providing timely and accurate responses.
• Identify new business opportunities within existing accounts and create cross-selling and upselling strategies to maximize revenue.
• Develop and implement account plans, including setting sales targets and action plans.
• Collaborate with the Sales team to identify potential leads and assist in the acquisition of new clients.
• Conduct regular business reviews with key clients to identify growth opportunities and address any concerns or issues.
• Work closely with the Operations and Customer Support teams to ensure seamless service delivery and resolve any client complaints or issues.
• Monitor industry trends and competitors to stay up-to-date on market developments and identify potential business opportunities.
• Prepare and deliver sales presentations, proposals, and contracts to key clients.
• Utilize sales CRM systems to manage client interactions, document sales activities, and track progress towards sales targets.

• Bachelor's degree in Business Administration, Commerce, Engineering, or Law
• 3-5 years of experience in account management or sales.
• Previous experience within the industry is preferred.
• Valid driver's license
• Proven experience as an Account Manager or similar role, preferably in a related industry.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Ability to build and maintain long-term relationships with clients.
• Self-motivated and driven to achieve sales targets.
• Exceptional organizational and time-management skills.
• Detail-oriented with the ability to work independently and in a team environment.
• Strong problem-solving and decision-making skills.
• Knowledge of sales principles and strategies.
• Proficiency in using CRM software and Microsoft Office Suite.

• Salary: negotiable
• Family Leave (Maternity, Paternity)

Contact Hire Resolve for you next career-changing move.

• Salary: negotiable
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Alyssa Marson at Hire Resolve or on LinkedIn