Job Summary
We currently have a vacancy for a Technician based in Durban.
Overall purpose of the job: To produce the required labour hours through maintenance and repair work, in accordance with the Company quality and efficiency standards.
Duties and responsibilities will include, but will not be limited to:
- Repair or replace broken or malfunctioning components of machinery or equipment.
- Disassemble machinery or equipment to remove parts and make repairs.
- Observe and test the operation of machinery or equipment and diagnose malfunctions, using voltmeters and other testing devices.
- Reassemble equipment after completion of inspections, testing, or repairs.
- Clean, lubricate, or adjust parts, equipment or machinery.
- Examine parts for defects, such as breakage or excessive wear.
- Test newly repaired machinery or equipment to verify the adequacy of repairs.
- Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions and recommendations.
- Record parts or materials used and order or requisition new parts or materials as necessary.
- Ensure excellence in customer service delivery through meticulously following procedures/processes.
- Ensure the correct documentation is in place and accurately completed before repairs are done.
- Work standby and overtime, when required to do so.
- Ensure that all OHS procedures are followed and that all tools and equipment is handled with proficiency and with the necessary respect
Minimum Requirements:
- Grade 12
- N6 Technical qualification
- Trade tested refrigeration qualification
- Technical (workshop and repairs) experience of 2-3 years which includes repairs, assembly of equipment, quotations on parts and the likes – highly beneficial.
Skills:
- To perform repairs and installations of equipment and refrigeration
- Technical repairs skills including refrigeration repairs
- Excellent communication skills on all levels (speak, read and write)
- Ability to manage customer’s expectations
- Problem solving skills
- Team player
- PC literate (SAP, Excel, Word, e-mail)
Knowledge:
- Knowledge of customer services
- Repair, testing and quoting on products received
- Maintaining of all tools and equipment
- Product application knowledge of catering equipment an advantage
- OHS Act knowledge