Job Summary
1. Invoicing and Billing:
a. Generate and issue invoices to customers for sales of business machines, consumables, and related services, ensuring accuracy and adherence to contractual terms.
- Verify invoice details, including pricing, discounts, and terms, and address any discrepancies or customer inquiries promptly.
2. Credit Control:
b. Monitor and manage customer credit limits, reviewing credit applications and conducting credit checks as necessary.
c. Proactively communicate with customers regarding overdue payments, payment terms, and credit issues, aiming to resolve outstanding balances and prevent prolonged delinquencies.
3. Collections and Reconciliation:
d. Follow up on overdue accounts and initiate collection efforts through phone calls, emails, and formal written communications.
e. Reconcile customer accounts, resolve payment discrepancies, and apply payments accurately to ensure proper accounting of receivables.
4. Customer Relations:
f. Maintain positive and professional relationships with customers, addressing payment inquiries, providing account statements, and assisting with payment arrangements when necessary.
5. Reporting and Analysis:
g. Prepare aging reports, collection forecasts, and periodic analysis of accounts receivable performance to support management decision-making.
h. Assist in month-end and year-end closing processes, providing necessary reports and documentation for financial reporting.