Job Summary
A company in the laboratory services industry is seeking a Demand Planning Manager to join their dynamic team.
Purpose
Lead strategic forecasting, collaborate with cross-functional teams, and optimize supply chain activities to meet business objectives and customer needs, ensuring effective demand-supply balancing and continuous improvement.
Key Responsibilities:
- Forecast demand for products and services, communicating timely information to stakeholders.
- Collaborate with cross-functional teams for relevant data and insights.
- Drive collaboration to prioritize demand for order fulfillment based on business objectives and customer segmentation.
- Participate in sales and operations planning processes, enabling demand-supply balancing analysis.
- Prepare reports and statistics, manage forecast models, and develop key performance indicators.
- Support business, marketing, inventory, finance, and production strategies.
- Review and assess risk, identify opportunities for risk management.
- Utilize tools and technology for managing and analyzing the supplier portfolio.
- Maintain constructive relationships with stakeholders.
- Coach and mentor staff; oversee day-to-day administrative tasks.
Minimum Requirements & Key Competencies:
- Degree/Diploma in Supply Chain Management/Public Management/Logistics/Commerce (NQF LEVEL 6).
- 8 years of Demand Planning experience, with at least 5 years in a Managerial or supervisory role.
- Knowledge of Supply Chain Management, PFMA, treasury regulations, policies, procedures, Economics, and Accounting.
- Proficiency in relevant tools and technology.
- Understanding of customer service principles, Forecasting, and Demand Principles.
- Analytical and critical thinking skills.
- Strong verbal and written communication skills.
- Problem-solving and numerical skills.
- Attention to detail.
- Advanced Computer Literacy.
- Presentation Skills.
- Customer Service Relations.
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