+2 more
Clear All Filters
Verified Ad
Senior Telematics Fleet Support Agent
Edge Telematics Thursday, 20 March 2025 1Job Summary
As a Telematics Fleet Support Agent, you’ll play a critical role in supporting client fleets and ensuring smooth daily operations. Key responsibilities include: • Providing user support and training for new and existing clients. • Setting up and maintaining the telematics user environment with a focus on enhancing user experience. • Engaging with clients through various communication channels to understand their business risks & operational needs, spot opportunities & upsell. • Applying existing or emerging technology solutions to enhance client operations, improve efficiency, reduce risks, and add value. • Creating tailored solutions, including quotes and presentations, based on a deep understanding of our technology and client requirements. • Generating actionable insights from telematics data using tools like Excel, Power BI, Google Sheets, Looker Studio, MySQL, SQL, and other analytics platforms. • Running, training and overseeing the daily device health checks and collaborating with the technical team to ensure hardware and software uptime. • Configuring vehicles, drivers, alerts, and reports within the telematics environment and backend systems. • Maintaining and troubleshooting advanced hardware and software features. • Engaging and collaborating with OEMs, upstream service providers, and developers from diverse cultural backgrounds across Africa and abroad. • Knowledge of APIs, Python scripts, generative AI, and integrations is a plus.Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link