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Job Summary
Are you a skilled workshop technician looking for your next opportunity? Have a look at this role: Candidates need to be Cape Town based to apply. Our client is a leading managed service provider, offering top notch IT and connectivity support to a diverse range of clients. They deliver exceptional services and innovative solutions to their clients As a Workshop Technician, you will play a critical role in providing hardware repair and IT support to clients. Duties will include but not limited to: Install & configure various software applications on Mac & Windows Provide basic PC/Mac/Printer support & log calls with vendors Man the helpdesk phone & assist with user administration Troubleshoot Windows OS, manage system updates, & handle AD accounts Proficient in MS Office/365 & troubleshooting common Windows issues You will have done some form of IT training course (6 months - 1 year) & understand the basics around PCs, Macs, laptops, printers Basic networking & internet related experience: - certifications/formal training courses related to macOS & Windows systems administration, hardware repair, or IT support (Apple Certified Mac Technician, CompTIA A+, Microsoft Certified Solutions Associate). Qualifications and experience: Excellent troubleshooting skills Pro-active personality with a strong personal drive, able to build strong professional relationships Minimum of 5 years Technical IT working experience An individual who is comfortable working alone as well as part of a team Customer service focused & a team player Willingness to take ownership & function under stressful situations Task orientated, deadline driven, time management skills Keen learner, able to learn existing infrastructure quickly. Ability to perform Repetitive Tasks on Daily Basis Accurately. Ability to use best practice, follow procedural implementation tasks & defer to senior team members when required. Passion for technology Willing to work after hours & on weekends when needed to sort out issues Strong knowledge of computer hardware, software, and networking. Proficiency in Windows and macOS operating systems. Experience with Microsoft Office 365, Active Directory, and other common IT applications. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP). Form of IT training course (6 months - 1 year) & understand the basics around PCs, Macs, laptops, printers. Experience with virtualization technologies (e.g., VMware, Hyper-V). Familiarity with cybersecurity best practices and tools. Microsoft Azure Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and manage multiple tasks simultaneously. Exchange/O365
Armstrong Appointments
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