Scope of responsibilities:

• The Sales Manager (SM) is responsible for the day-to-day management of the sales and sales team in accordance with overall company policy.
  
• The main focus of the manager’s job function is to improve the commercial performance of sales by increasing its turnover and maximizing profitability.
  
• Achieving performance objectives will require action in the areas of customer care; regional marketing; sales and administration.
  
• Other major parts of the job on a day-to-day basis include: managing staff, finding new ways to improve sales and meeting customer service and demands.
  
• Weekly meetings with the Sales Team including individual that are minuted and sent weekly to Senior Management.
  
  

Functions:

• Managing and motivating the sales team to increase sales and ensure efficiency.
  
• Ensuring each sales person has a target that should be intrinsically linked to the Group overall sales target.
  
• Analyzing sales figures and forecasting future sales volumes to maximize profits;
  
• Analyzing and interpreting local and regional trends to facilitate planning;
  
• Using information technology to record sales figures and for data analysis and forward planning;
  
• Dealing with sales staffing issues: conducting appraisals and performance reviews; and providing or organizing training & development:
  
• Ensuring the sales team and all other relevant staff have an on-going training program with current and new products;
  
• Ensuring standards for quality, customer service, health and safety are met;
  
• Responding to customer complaints on sales, quality, market trends and comments;
  
• Organizing special promotions, display and events;
  
• Arranging staff meetings weekly or as and when required;
  
• Updating colleagues on business performance, new initiatives and other pertinent issues;
  
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;
  
• Maintaining awareness of market trends in the industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing;
  
• Any other duties related to your branch from time to time as instructed by the Managing Director or his representative;
  

The roles and responsibilities of staff in this department include the above mentioned tasks but are not limited to.

Requirements

• Bachelor's degree in Business Administration, Sales, or a related field.
  
• Proven experience as a Sales Manager or in a similar sales leadership role.
  
• Strong knowledge of the computer hardware industry and market dynamics.
  
• Exceptional communication and interpersonal skills.
  
• Demonstrated ability to achieve sales targets and drive team performance.
  
• Proficient in using CRM software and Microsoft Office Suite.
  
• Strong analytical and problem-solving skills, with a strategic mindset.