Job Summary
About Us
We are redefining healthcare by offering cutting-edge insourced solutions to NHS Trusts. Our mission? Not only to help reduce surgical backlogs but also to transform patient pathways into efficient, patient-centric experiences.
With a team of experienced consultants and healthcare professionals from leading NHS teaching hospitals, we’re spearheading innovative projects across the UK. As a part of our world-class team, you’ll have the chance to contribute to impactful healthcare solutions that make a real difference.
What We’re Looking For
We’re searching for a proactive and compassionate Administrator who’s passionate about delivering excellence in patient care. If you thrive in a fast-paced environment, are an excellent communicator, and excel at managing details, we want to hear from you.
What You’ll Do
As a key member of our team, your responsibilities will include:
- Patient Coordination: Calling patients to schedule surgical and non-surgical appointments across various specialties.
- Efficient Communication: Managing busy phone lines, responding to patient queries, and ensuring every interaction is handled with care and professionalism.
- Email Mastery: Responding to emails promptly and ensuring patients receive the information they need.
- Collaboration with Clinical Teams: Supporting our clinical staff by addressing queries and coordinating schedules.
- Diary Management: Keeping appointment diaries up-to-date and ensuring all patient details are accurate and organized.
- Patient Experience Feedback: Contacting patients post-treatment to gather feedback, ensuring continuous improvement and excellence in care.
Requirements
About You
We’re seeking someone who embodies these qualities:
- Driven and Motivated: You’re enthusiastic, hard-working, and take pride in your role.
- Excellent Communicator: Dynamic and professional in handling patient and team interactions.
- Detail-Oriented: Precision is your middle name; nothing escapes your attention.
- Efficient Multitasker: You excel at prioritizing tasks, even in a fast-paced environment.
- Compassionate: You deliver the quality of care you’d hope to receive for yourself or your family.
Benefits
Why Join Us?
- Impact: Play a pivotal role in improving patient care across the UK.
- Flexibility: Work from the comfort of your home while supporting life-changing healthcare initiatives.
- Team Excellence: Be part of a collaborative and innovative group of professionals driving healthcare transformation.
Take the next step in your career and make a tangible difference in the lives of patients. Apply today and become a key player in shaping the future of healthcare.
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