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Job Summary
Systems Analyst (CPT Hybrid)
IT - Analyst, Data Management
Cape Town - Western Cape
Cape Town - Western Cape
ENVIRONMENT:
UNDERSTAND and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement as the next Systems Analyst sought by a reputable Retail Group. The successful incumbent must have a 3-year Degree/Diploma, have 3-5 years relevant IT work experience including SQL and relational databases & working knowledge of various system integration formats. Applicants must also be able to work independently on less complex projects and improvements.
DUTIES:
Analyse current systems solutions and business requirements -
- Interpret and provide input to translate business requirements into business requirement definitions and specifications.
- Analyse and evaluate required system enhancements.
- Analyse existing systems and interfaces for modification / improvement purposes.
Design new or enhanced systems to accommodate business needs -
- Participate in the process design or re-design and translate business / user requirements / processes into less complex system design.
- Design less complex system enhancements.
- Change systems specifications based on testing problems / changing requirements.
- Design interfaces and solutions with other systems.
- Adhere to the change request process.
- Complete peer review of team change requests submissions.
- Provide input to deployment plans based on designs.
Testing of proposed solutions -
- Develop system test plans for System, Regression and Integration Testing.
- Perform Systems Testing and Integration Testing, and feedback results.
- Assist business and external stakeholders with Functional and Integration Testing of solutions and changes for sign-off.
Participate in the implementation of new solutions to ensure successful integration into current environment -
- Manage the creation and hand-over of the system administration procedures.
- Participate in the post-implementation reviews for completed projects.
Support current solutions -
- Attend to user queries, incidents and requests as per ways of working.
- Ensure the stability of the existing systems environment in line with agreed SLAs.
- Provide input to Development/Programming and Technical Support teams.
- Provide functional guidance.
- Complete peak checks and reporting during peak periods.
Collaborate with and support ITS and the Business -
- Integrate with relevant business and IT teams.
- Provide system input to design of user training material.
- Provide operational support to the business areas.
- Provide knowledge transfer and support to team members.
- Collaborate with 3rd party service providers for operational, technical and functional support.
Create and maintain documentation -
- Develop and maintain all relevant SDLC documentation.
- Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems.
- Update standby and support manuals.
REQUIREMENTS:
Qualifications
- Minimum 3-year IT Degree/Diploma.
Experience/Skills -
- 3-5 Years relevant IT experience.
- SQL and relational database knowledge are required.
- Working knowledge of various system integration formats.
- Able to work independently on less complex projects and improvements.
- SDLC and testing methodology knowledge.
- Will be required to perform standby duties on rotational basis.
Advantageous
- Retail experience.
- Supply Chain knowledge/understanding.
ATTRIBUTES:
- Takes ownership, accountability and is self-motivated.
- Attention to detail.
- Is aware of and responsive to internal and external events and influences on the technical landscape.
- Ability to research technology-related concepts, trends and best practices, and apply findings.
- Appropriately derives and organises the essence of information to draw solid conclusions.
- Looks beyond symptoms to uncover root causes of problems to be solved.
- Synthesises data from different sources to identify trends.
- Demonstrates a results-oriented mindset in planning and implementing activities/projects.
- Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed.
- Prepares clear, well-structured presentations using a variety of tools and techniques.
- Prepares written reports and briefs and communicates ideas clearly.
- Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.
- Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
- Adjusts to work effectively within new work structures, processes, requirements, or cultures.
- Actively seeks out positive spin-offs of change and investigates ways in which change can be used.
- Anticipates change and continuously remains prepared for change.
- Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change.
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