Job Summary
Qualifications:
Matric
atleast 2 years experience in sales
Requirements:
- Efficiently receive, process and invoice customer purchase orders for delivery or collection.
- Process credit notes as and when required.
- Strategically plan and schedule customer deliveries based on geographic areas and specific days by collaborating with drivers.
- Request quotations and arrange collections/ deliveries for clients who require that their orders be sent via courier.
- Verify and / update the accuracy of purchase orders, proforma invoices, and tax invoices / credit notes. This includes verifying customers' company information, pricing, stock availability, and account status.
- Proactively contact customers through phone or email to address queries and provide timely feedback to customers and/ sales representatives regarding stock-related matters, including out of stock items, ETA’s on back orders, delivery dates, and/ stock substitutes.
- Expedite orders through various departments, including finance, purchasing, warehouse, and sales.
- Generate customer collection and delivery pick slips for the warehouse to facilitate efficient picking and packing processes.
- Direct valuable feedback from customers to relevant departments and sales representatives to contribute to continuous improvement.
- Assist walk-in customers with existing and new collection orders, card and/ cash payments or stock related questions they might have ensuring a positive customer experience.
- Keeping up with product and service information and updates.
- Phone existing customers that have not yet placed monthly / bi-monthly order and / to generate additional sales.
- Assist with general office administration duties, including answering telephones, filing, scanning documentation, and other clerical tasks.
- Provide support to various departments by undertaking additional tasks as and when required.
- Assist with any internal sales requests and / queries / new sales opportunities, product enquiries (Explaining and demonstrating features of products) and quotations on Evolution.
- Revive customer accounts that haven’t bought and follow up and on current database leads.
- Source new potential customers to expand current customer database. (Cold Calling)
- Understand customers' needs and identify new sales opportunities.
- Assist and strategize sales leads with external rep.
Objective Personnel
1977
Clearwater Office Park, Block E, Cnr Atlas & Park Roads, Parkhaven Ext 3
2-10
Recruiter
About
Objective Personnel is a professional recruitment partner and placement agency that has been making it’s mark on the industry for over 40 years. The company boasts a highly stream-lined service that offers its clients the freedom to focus on running their businesses while Objective Personnel deals with recruitment.
Objective Personnel is well suited to filling any vacancy, from entry level to the CEO, and everything in between. If your business has employment opportunities that need filling, Objective Personnel will help you fill them with competent and qualified screened candidates.
Situated near Johannesburg, Objective Personnel focuses on the whole of South Africa.