Job Summary
You will support all talent management operations and activities within the business ensuring the business remains both an employer of choice and a high performing organization
Employee Relations management
Assist and resolve employee queries, requests, and concerns.
Handle conflict management and mediation.
Support internal communication.
Provide counseling and coaching on personal and business-related matters.
Advise management on internal processes, policies, procedures, labor law, and employee relationship management
Conduct labour relations processes as per Company policy and SA labour law including:
Compilation of warnings
Management of grievance processes. and preparation of necessary paperwork Minute-taking during consultations/meetings
Prepare for the Company at CCMA
HR system management (DNA)
Submit payroll information to the Payroll Administrator
Assist with the review for the payroll input and any queries emanating from the input
Handle leave queries
Capture and manage training, performance, and IR data in the DNA ESS system
Provide monthly employee headcount reports to Finance.
Draw and analyse system reports as required
Analyze and report on a variety of HR metrics across the business both ad-hoc and monthly.
Update company organogram and telephone list
Accountable for recruitment and onboarding process
Manage the relationship with external recruitment agencies where positions are to be filled.
Receive and review candidate submissions prior to submitting them to the hiring manager for review
Arrange interviews as required and provide feedback to external recruitment agencies / candidates
Preparation of employment agreements for new employees
Monitoring that new agreements are signed and filed in the employee folder
Requesting all the recruitment / onboarding verification checks if the recruitment is not done via an agency
Ensure all documentation for a new employee is complete and filed in the employee folder
Manage Group Life Benefits with third party provider
Employee exit procedures
Ensure resignations and termination paperwork is complete and submitted to payroll
Manage Company Employment Equity
Co-ordinate committee meetings
Minute meetings
Ensure committee documentation is signed
Complete all forms for DoL
Manage the regulatory submissions
Manage the annual calendar for regulatory reporting / submissions to ensure deadlines are not missed
Preparation and submission of the annual Employment Equity data
Preparation and submission of the annual ROE data
Manage Department of Labour Inspections
Manage and submit any Injury on Duty claims
Complete HR tasks on key strategic projects to ensure successful implementation
Ongoing engagement with Old Mutual business partners to ensure alignment with key processes
Set-up and conduct HR surveys as required
Assist with training and development, content creation, assist with updating and maintaining the Learning Management System
Compile and check data/ information for Company newsletter and presentations
Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
Champion company culture and values
Research HR trends and best practice to suggest new HR strategies
Qualifications
Matric
Relevant Tertiary qualification preferably an HR Diploma OR Degree
A minimum of three (3) years’ experience in a similar position
Must thoroughly understand SA labour and employment law
Must be proficient in Excel, Word, Powerpoint and Outlook (Microsoft Suite)
Job Competencies
Own transport and valid driver’s license
Excellent time management, well organized and planned i.e., deadline driven and able to prioritize a high workload.
Excellent attention to detail
Above average computer literacy in MS Word, Excel, Outlook and PowerPoint
Customer Service orientated
Can manage a high stress and pressurized environment
Excellent communication skills (able to communicate with a diverse range of people at all levels of an organization)
Business writing skills are important
Excellent people skills and EQ
Must be willing to go the extra mile
Technology driven
Basic calculations (ability to work with numbers)
Self-actualization (capacity to assert oneself)
Motivation (ability to motivate others)
Negotiation (in a spirit of co-operation with the aim of an amicable outcome)
Tactful and diplomatic (courteous and respectful manner)
Excellence orientation (set and achieve high standards and ongoing improvement)
Feedback (provide positive, helpful and productive feedback)
Liaison (establish effective personal contact / channel for Communication between parties)
Written and verbal communication (convey information through written / verbal instruction)
Decisiveness (ability to make decisions, render judgment, take action and apply corrective measures)
Evaluating (ask questions, analyze, give attention to, and attend to detail)