Job Summary
QUALIFICATIONS NEEDED
- Degree / Diploma in Computer Science or Information Technology
-
NECESSARY EXPERIENCE & INDUSTRY ACCREDITATION / KNOWLEDGE
- At least 10 years’ experience in information technology
- At least 5 years’ experience at senior management level
- Experienced at devising digital transformation strategy and leading execution thereof
- Business and operational planning
- Program and project management
- Participation in developing a departmental budget and monitoring expenditures for multiple projects & funding sources
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
- Oversees the operation of the information technology department
- Consults with Exco on technology-related needs and purchasing decisions
- Oversee the digital transformation strategy development and technology implementation projects, together with the transitional change management required
- Selecting and implementing suitable technology to streamline all internal operations and help optimize their strategic benefits
- Designing and customizing technological systems and platforms to improve customer experience
- Selecting and implementing suitable security technology to ensure continuity of operations and confidentiality
- Identifying strategic IT projects and the execution thereof
- Selecting and implementing suitable infrastructure technology to support business objectives and systems. This includes stable cost-effective networks to facilitate on site, hybrid, and virtual business systems
- Full integration of the IT function as a full business partner to all corporate, manufacturing operations and service departments
- Defining insourcing vs outsourcing strategies and active performance management of internal & extended IT team to ensure efficient participation, problem solving and service delivery within the business
- Ensure all IT systems are qualified and validated where required to meet cGMP requirements
- Selecting and implementing suitable technology to ensure data integrity of the cGMP data
- Design and execute the required integration between current and future systems
- Innovative problem solving and setting objectives and strategies for the IT department that are aligned with the strategic direction of the company
- Conduct business, cross functional and departmental planning and execute activities within own scope of accountability
- Timeous and adequate capacity planning and performance delivery in line with strategic, tactical and operational plans to ensure flawless execution of IT deliverables
- Role profiling, goal setting and performance management of managers and staff within the department
- Develop and implement a knowledge management infrastructure within the department to ensure Intellectual Property is effectively maintained. Growth, succession & retention of departmental talent
- Accountability for own and team's personal and professional learning & development to ensure technical and leadership bench strength within the department