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Job Summary
A top company in the insurance industry is seeking a Client Services Administrator to start in their Branch administration department in Rustenburg.
Purpose
To provide professional first line support to clients and sales support
Responsibilities
- Render client services: updating client personal details, inform clients and update changes to their policy, handle all complaints and enquiries.
- Administrate Claims: Verify claim documents as per standard procedure, submit all claims received to head office, keep claims register up to date.
- Advise clients of cancelations
- Office Administration: Manage mail and fax, prepare statistical reports.
Requirements
- Must have Matric.
- A recognized qualification as per the FSCA will be advantageous.
- Must have an RE5.
- Must have registration as an Employee Representative
- Must have CPD points
- Must have Class of Business Certificate
- Must have at least 2 years' Experience in the insurance industry
- Must have 1 year Client services experience.
- Must have 1 year experience in: Category A, B, C and retail benefits will be advantageous.
Isilumko Staffing
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