Job Summary
Job Description: Gym Receptionist
Location: Pierre van Ryneveld
Position: Receptionist
Overview: We are seeking a dynamic and friendly Receptionist to join our gym located in Pierre van Ryneveld.
The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth operations at the front desk.
Key Responsibilities:
- Receive and warmly welcome clients upon arrival.
- Provide information about gym services and membership options.
- Issue invoices to clients promptly and accurately.
- Assist potential clients with inquiries and provide necessary information.
- Guide clients through membership sign-up processes.
- Ensure the reception area and common areas of the gym are clean and well-maintained.
- Respond to emails daily, addressing client inquiries and internal communications.
- Handover of clients' information for collections as required.
- Load new members' contracts into the system and maintain accurate records.
- Assist in scheduling staff working rosters to ensure adequate coverage.
- Address and solve problems as they arise to ensure a positive client experience.
- Receive tasks from the director and report on progress and completion.
Requirements:
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in basic computer skills and office software.
- Ability to work independently and as part of a team.
- Customer service experience is preferred.
- Positive attitude and a passion for fitness and wellness.
How to Apply: Please send your resume and a cover letter to dvisser.promatch@outlook.com
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