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Client Support Consultant (CH1029)
Capital H Staffing and Advisory Solutions Thursday, 21 November 2024 1Job Summary
Our client, who developed a financial wellness and inclusion platform that allows employees early access to already earned wages, is looking for a Client Support Consultant.
Requirements:
- Min 2 year’s working experience with Customer Success Services
- Experience in working with contracts (Service level agreement).
- Good Communication skills and must be able to build good relationship with clients. (Proficient in the English language)
- Facilitate and manage a successful onboarding process of new clients
- Good computer skills
- MS Office (Outlook, Word, Excel, PowerPoint)
- Power BI (advantageous)
- Good understanding of Accounting, Debtors or other Finance processes e.g., Approve Account statements (invoices) and follow up on unpaid Account statements (invoices)
- Xero experience (advantageous)
- Attention to detail.
- Good understanding/experience in providing and presenting reports (Stats)
- Good team player
- Pro-Active
- Good Online Meeting etiquette
- Good Phone etiquette
Other:
- Be able and available to attend client launches.
- Must live near Stellenbosch.
- Must be in office 100% for at least first 3 months and then 80% thereof
- Own reliable transport (advantageous)
General:
- Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful
- In keeping with our client’s employment equity requirements, only South African citizens will be considered.
Capital H Staffing and Advisory Solutions
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