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Job Summary
Direct Reports 2 x QEHS OfficersJob purpose
- Drive the planning, establishment, implementation, and maintenance of
the Quality Management System (QMS) and Environment Health & Safety Management System (EHS), and the supporting processes, ensuring full alignment with the applicable requirements of the Group
Quality & EHS and ISO 9001, ISO 14001 & ISO 45001 Standard requirements.
- Ensure that regulatory requirements, when applicable, affecting quality and EHS are observed, advised and implemented.
- Proactively support Management, Sales, Engineering and Support Teams towards achieving the company strategic direction and business results.
- Support management, Process Owner and Managers ensuring alignment with customers’ required standards towards achieving customer satisfaction.
- In addition to the above, the Quality Manager has, directly or indirectly, a functional (dotted line) link to Cluster Quality & EHS, Business Unit, Business Area or Group Quality and EHS Management.
- The Quality & EHS Manager has the authority to:
o stop/release production and delivery of products / services in cases where the output quality is in question.
o stop work in cases of identified a) risk of injury to personnel working on site b) damage to machinery and/or equipment.
Description of duties
Primary functional objectives of the role
- Ensure that the Quality and EHS Management System requirements and processes, and any customer-specific requirements are established, implemented, maintained, communicated, and integrated to all Business
Processes and strategic objectives.
- Effective implementation of the Groups QMS (Qb) and EHS (Eb), with the support of local Management and Process Managers.
- Integration of Quality & EHS requirements into the business processes.
- Audits - Planning organising and controlling of internal, Group, 3rd Party (certification & Surveillance) and customer audits.
- Report the performance of the QMS to the management for review in order to be used as a base for improvement, as well as ensuring the awareness of customer requirements throughout the organisation.
Performance management objectives of the role
- Achievement of Quality and EHS objectives.
- Adherence to defined compliance obligations.
- Effective management of Quality & EHS risks and opportunities.
- Continual improvement of the Quality & EHS Management System.
- Continual improvement activities in terms of supporting the Group Zero Defect (QMS) and Zero accidents (EHS strategy.
Primary leadership objectives of the role
- Act as a role model and ambassador for Group.
- Conducts business as per the Groups'Code of Conduct.'
- Drive change, innovation and challenge the status quo.
- Demonstrate the Values of Collaboration, Courage, Curiosity and Care.
- Initiate action to ensure compliance with the Group, Quality & EHS Policies and management systems.
- Drive and support improvement objectives in line with the business strategy and the context of the organisation.
Responsibilities for:
People
- Internal induction and training of all employees in the requirements of the QMS and EHS within their specific roles in the organisation,
- Training of and support to local Process Owners and their managers in their specific roles related to the QMS and/or EHS.
- Initiate action to ensure compliance with the Group QMS and EHS Policies.
Assets
- Responsible for the proper use and care of equipment used within the work environment.
- Report any risks of damage to equipment identified.
Decision making
- As per the limits of authority.
- Communicate and escalate where appropriate business critical.
- Analysis of data to make day-to-day job-related decision and to prioritise work in line with operational requirements.
- Required to make quick decisions and anticipate needs and have the ability to react to operational situations in a timely and appropriate manner.
Communication
- Excellent presentation skills are required.
- Effective internal communication with stakeholders (management, employees, customers, suppliers, Group and EMEA community).
- Ability to snare knowledge through training related to QMS and EHS.
Experience and knowledge
Minimum
- Minimum of 5-7 years management experience, preferably in the role as a Quality Manager, within an international organisation.
- Work experience in Risk Management.
- IT – MS Word, Excel, PowerPoint, Visio.
Desirable
- Extensive knowledge of ISO 9001, ISO 14001 and ISO 45001 International standards.
- 10 years active experience in the implementation, coordination and improvement of an organisations Quality Management and EHS
Management systems.
- Minimum of 3 years’ experience in Risk Management.
- Group Product and services knowledge.
- Intelex.
Qualifications
Minimum
- Business management Degree / Diploma.
- Quality Management – ISO 9001 certified Internal Auditor.
- Risk Management certificate.
- Legal Liability certificate.
Desirable
- Quality Management – ISO 9001 certified Lead Auditor.
- Environmental Management - ISO 14001 certified Internal Auditor.
- Health & Safety Management - ISO 45001 certified Internal Auditor.
Mental demands
- Self-motivated and able to make decisions within delegated responsibility.
- Expected to react to unpredictable operational requirements of an ad-hoc nature.
- High levels of concentration required where the workload will vary every day. The ability to go
from one topic to another is essential.
- Attention to detail.
- Ability to work under pressure and tight deadlines.
- Ability to work as part of a team.
- Ability to interact with customers and colleagues in a professional manner.
- Good organizational and planning ability.
- Determined, persistent and consistent.
Physical demands
- Will spend time at a desk working on a computer.
- Will be required to perform internal audits in all areas / departments/branches and in some cases
at suppliers.
- Willingness to adapt a "hands on" approach.
- Driver’s License and passport required.
- Travel locally – to customers, branches, and suppliers.
- Travel Internationally – where required by the Group QMS and/or EHS.
Health and safety/ exposure to risk
- Compliance with the EHS Policy at all times.
- Safe work practice on site, business driving and at customer / supplier premises.
- Be a “role model” the group
Job Masters (Pty) Ltd
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