Job Summary
Our client, in the automotive manufacturing industry is seeking a temporary Desktop IT Support Technician to join their team based in Durban.
MINIMUM REQUIREMENTS
- Minimum Education level: FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems Support (PC Engineering) - (Candidate must have at least one of these qualifications with NQF level between 4-6).
- At least 3 years relevant work experience.
- IT specific requirements: Networking experience, experience in Operating Systems (OS) from Windows 7 to current
- Experience in MS Office 2019 to current (M365), Comptia A+, Comptia N+, experience in Active Directory.
- Microsoft Certified Desktop Support Technician (MCDST) certification is an advantage.
- CompTlA Security+ is an advantage.
- Basic Knowledge of PLC is an advantage.
- Ability to work shifts, overtime, and stand-by as and when required.
MAIN JOB FUNCTIONS
- Diagnose and troubleshoot network and desktop (and related IT devices) problems.
- Perform daily and weekly backups and updates.
- Manage asset register for various IT devices.
- Installation and configuration of OS, drivers, and applications.
- Assemble / build PCs and / or replace PC components.
- Management and setup of VC meeting equipment.
- End user account setup and configuration.
- Visualisation of Helpdesk and Network incidents.
- Support Plant IT requirements.
- Finance accounting software support.
- Develop advanced office files for other departments.
- Perform preventive IT maintenance and security activities.
- Support network and stand-alone printers.
- Ensure all IT related operations run smoothly.
- Create reports for IT Department.
- Ensure compliance with company IT security rules. Perform ad hoc activities as and when required.