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Job Summary
Duties:
- Checking in cars in to the workshop, confirming customers details on job card,
- Phoning for warranty and Service authorization on customers vehicles,
- Welcoming Customers at service reception, phoning customers for Authorization on work to be done on their vehicles or any extra work.
- Liaise with the workshop foreman with regards to progress on customers cars so as to inform them of the status
- Monitoring cash outstanding and work in progress make follow ups with customers for CSI purposes and make sure everything is in order
- Phoning customers to come fetch the vehicles when done and explain invoices to customers.
Requirements:
- Minimum of 3 to 4 years’ experience as Vehicle Service advisor / Aftersales consultant
- Experience working within the MOTOR industry and with a corporate branded dealership
- Must be able to work under pressure and be customer service orientated
- Grade 12 or equivalent
- Valid SA Driver’s license
- Clear criminal record
R14 0000 Salary
Send cv to candice@firstdegreerecruitment.co.za
First Degree Recruitment
Recruiter
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