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Job Summary
Responsibilities:Gardens & Grounds
- Property Knowledge of all the Companies trade products.
- Policies and Procedures.
- Hotel gardens to be immaculately manicured and maintained.
- Irrigation system to be efficiently operational.
- Plan the growing, harvesting and planting of flora depending on crop & season.
- Ensure gardens and nursery are aesthetically pleasing.
- All pathways are clear of any obstructions and plant debris.
- Prune and trim all trees, scrubs and hedges.
- Gather the litter/debris and take it to the dump.
- Ensuring plants in the rooms are up to standard and regularly looked after.
- Assist the kitchen in the vegetable and herb gardens - ensuring it’s maintained and always has plants available.
- Maintain all garden equipment and store securely.
- Establish suitable controls for energy and water conservation
- All in liaison with the Master Horticulturist.
Property Maintenance
- Conduct annual Conditioning Surveys.
- Initiate, monitor and control Preventative Maintenance Programs.
- Developing and planning of all alterations to ensure more efficient operations.
- Daily walkabouts through property to ensure all areas are neat and clean, nothing is out of place and all work is on track.
- Ensure all rooms are in 100% working condition prior to guest’s arrival.
- Back-of-house areas to be at same standard as front-of-house areas.
Stores
- Store securely all tools in a safe place to prevent loss or damage to equipment.
- Know what standard stock items are and in which group store they are kept.
- To ensure that all stocks and supplies are timeously requested, corrects stock levels are maintained and stock ordered under optimum conditions.
- Repairs damaged or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas in the complex.
- Ensure that Storekeeping procedures are always followed.
- Conducts monthly stock takes and signs off asset list.
Management
- Plans, organizes, directs and controls all aspects of the maintenance department.
- Daily issues of work allocations, then monitors to ensure correctness and completion thereof and that work areas are left in a clean and tidy state.
- Ensure logbook is kept of snags picked up from operations team.
- Monitor that Project Management Books are used for all work completed and staff always carry one.
- Understand our standard specs on all wood and metal items.
- To ensure effective communications by attending meetings as required and holding regular departmental meetings to impart information.
- To carry out any reasonable task requested by senior/top management.
- Deals with guests in a friendly and polite manner, offering a high standard at all times.
- To further your own knowledge of management methods and principles to ensure further upgrading in management standards and maintenance procedures.
- To be available to perform other duties which may not reflect above.
- To be available to assist with Duty Management shifts.
- To be available for Relief Management.
- To work overtime as requested.
- Ensure that only Approved Suppliers are used for contract work.
- Have brief documented and signed off before having outside contractors carry out projects.
- Always check and sign off work completed by contractors before they leave the site.
- Ensure Purchase Order Procedures are followed – quote, authorization, delivery, payment.
- Control monthly budget and investigate ways to reduce costs on electricity, gas, water.
- Be aware of all fire safety and emergency procedures and that the team is fully trained.
- Ensure the team consists of qualified emergency personnel – Fire Fighter, Health & Safety Officer
- Ensure all fire prevention equipment is serviced regularly.
- Ensure all security equipment is in 100% working condition.
- Ensure Key Procedures are adhered to.
- Understand and maintain your man-plan while staffing according to occupancy and projects.
- Liaise with recruitment company to ensure team consists of efficiently skilled staff.
- To hold regular on-the-job training and coaching sessions to ensure that staff perform their duties effectively and efficiently.
- Conduct probationary and performance reviews timeously.
- Accurately complete HR Status forms and submit them before the deadline.
- Ensures that staff all always attired in their full uniform.
- Maintains accurate attendance records of all maintenance staff.
- To ensure that fair and equitable discipline is applied.
- To maintain an effective roster.
- Manage your staff files.
Requirements:
Qualification:
- Grade 12/Matric Certificate essential.
- Tertiary Qualification in Maintenance Management is not essential but preferred
- Project Management Qualification (preferred)
- OHAS Qualification (advantageous)
Experience:
- Minimum of 3 -5 years’ experience in the same or similar position
- Project Management or Supervisory experience (essential)
- Previous experience in the hospitality sector (advantageous)
- Demonstrated ability to mentor personnel and manage supplier relationships
- Extensive technical, practical and leadership experience in the relevant field including experience in projects and maintenance
- Site and facilities experience preferred and experience in leading and managing a multi-disciplinary team
- A sound knowledge of architectural drawings and layouts, OHAS and related acts/regulations will be very advantageous
- Provide HR support of large teams including performance appraisals, salary reviews and managing disciplinary issues, as well as hands on project management exposure to upgrades/renovations is essential.
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