Overview

My Client a well known 5 Star Safari Lodge in the Eastern Cape is urgently recruiting for a Deputy General Manager to join their well established team of professionals.

Remuneration Structure

• Very Competitive Salary - negotiable based on experience
• Single status only - Live in position with meals and uniform supplied
• 7 days off per month

Requirements

• Tertiary Qualification in Hospitality Management / Hotel Management or similar
• A minimum of 4 year’s work experience – ideally 2 years as a trainee and in a well-recognized
  five star hotel or world class lodge, as an assistant manager
• Exceptional Food and Beverage knowledge
• Financial management ability
• A hardworking, co-operative manner
• High standards of service excellence and a passion for the industry
• Attention to detail
• Exceptional English and a second language would be preferable
• Good computer literacy
• Excellent management ability and communication skills
• A clear understanding of basic labour law and disciplinary procedures
• A developmental approach to staff
• Assertiveness, patience and good organizational skills
• Understanding of housekeeping and maintenance procedures
• An awareness of developments within the food and lodge industries, as well as international trends in hospitality
• Computer literate. Easipos, Procure, Protel knowledge advantageous.
• Drivers License - with PDP preferable
• Health and Safety Rep would be an advantage

Responsibilities and Key Outputs

• Able to add value to the team by ensuring that company policy and procedure is carried out and by bringing a very solid service ethic to the Establishment
• Have a clear understanding of the workings of a lodge, strong communication skills and work well within and between the various departments
• Excellent Guest liaison skills a must in dealing with our guests demands
• Management and training of the lodge staff in line with the Company Standard of Excellence
• Ensure ultimate guest relations in the lodge and that the “at home” personal attention levels are maintained
• Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded
• Effective financial management through the administration of orders and effective stock control
• Effective communication and maintenance of lodge relations
• Management of the night porters (SL)

Please note that only candidates that have been shortlisted for interview will be contacted